FAQs
We’ve put together answers to the most common questions our customers ask.
What types of pain can it relieve?
CerviRelief is ideal for treating neck, shoulder, and upper back pain, neck hump/dowager's hump, forward head posture, pinched nerve in the neck, TMJ, tension headaches, migraines.
Can I use it anywhere?
Yes, CerviRelief is completely portable & requires no cables. It's designed in the shape of a regular travel pillow so you can use it anywhere: on the couch while watching a movie, in bed, while driving, or on a plane. Relief wherever you are.
What if it doesn't work for me?
The Relifion™ CerviRelief comes with a 30-day money-back guarantee that starts only when you receive the product. We're offering this guarantee because we're confident that our product works. If you're not completely satisfied with the results, contact our support team at support@relifion,com for a refund.
How fast will I feel better?
The pain, stiffness and discomfort significantly reduce after the 1st session (15 min), but for long term results we recommend using the device for at least 14 days (15 min/day).
90% of our customers completely got rid of neck pain/neck hump and/or tension headaches after using CerviRelief every day for 14 days.
Fixing the root cause of pain requires consistency above all else.
How is it powered?
CerviRelief has a built-in rechargeable battery. The charging cable is included with the product.
Will this provide long term relief?
That’s exactly why we created this device. We noticed plenty of devices on the market offering short-term relief, but none provided a long-term solution. That’s why we developed our own device to address neck pain, stiffness, headaches, neck humps, and forward head posture for lasting results.
Wherever you are.
ORDERS, SHIPPINGS AND REFUNDS
How long does it take to process and ship my order?
Orders are typically inspected and shipped within 24–72 hours of receiving payment. Once shipped, delivery usually takes 7– 15 business days, depending on your location and local courier services.
How can I track my order?
You’ll receive an email with a tracking code that allows you to track your order anytime on our dedicated tracking page. If you don’t receive your tracking number within 5 days of placing your order, please reach out to us.
What is your money-back guarantee?
All purchases of Relifion products are backed by our 30-Day Money-Back Guarantee. If you don’t experience noticeable relief after consistent use, simply contact us within 30 days of purchase for a refund. More info on our Refund Policy Page.
What if my product is defective or stops working?
If your item is defective or not working as intended, please contact us with details and, if possible, a short video showing the issue. We will arrange a free replacement.